PhillyWisperWiFi is a managed WiFi service powered by PhillyWisper internet. This means that you will receive a unique dedicated WiFi password. Your password gives you a private network available throughout the entire building. Your network is separate from other all tenant networks. Managed WiFi service makes sign-up, troubleshooting, and cancellation super simple and is more convenient than standard internet service.
Can I share my WiFi information?
You may share your WiFi information with friends and family that visit you as well as those living your apartment. Please note that sharing WiFi credentials with residents in other apartments is not permitted
Why should I use PhillyWisperWiFi?
We’re local, we’re responsive, and we’ll take care of you. Our network is fast and does not have the legacy (or latency) issues of the big providers. Our mission is to provide a reliable service at an affordable price to happy customers.
Will Phillywisper sell or share my data?
PhillyWisper will NEVER sell or share your browsing, location, or other data. We believe that privacy is a basic right and that our customers are entitled to it.
What do I do if I'm experiencing issues?
Please see the information provided on the Support page
How do I cancel my service?
Use the Customer Portal or email support@phillywisperwifi.net. You can cancel anytime. There is no annual contract and therefore no penalty associated with canceling your service.
My iPhone/iPad says there is "Weak Security". Is this a problem?
Apple's warning is because we are using WPA2-AES and not WPA3. WPA2-AES is secure but it is not the latest standard so Apple is highlighting this fact (and causing unnecessary concern).
Can I hard wire my TV or gaming console?
Yes! The wall-mounted WiFi AP in your apartment has 3 Ethernet ports on the bottom. Feel free to plug in your devices. You will need to provide your own network cable(s) though.
I'm having problems, should I press the Reset button on my WiFi AP?
NO! Resetting your AP will cause it to loose it's configuration and it will stop working.
